Support

Contact us

Email [email protected]. We read every message. Include your device, OS version, and what you were trying to do.

Subscriptions

Manage, cancel, or change a subscription in the store you used to buy it:

• App Store (iPhone or iPad): Settings → your name → Subscriptions.
• Android: Google Play → Payments & subscriptions → Subscriptions.
• To restore a purchase, open Ihsan and use Restore on the paywall, signed in with the same Apple ID or Google account.

Delete my account

Email [email protected] with the subject “Delete my account” from the email on your Ihsan account. We will confirm and delete synced data within 30 days.

Common questions

• Prayer times look wrong — check location permission, your calculation method, and that the device clock is automatic.
• I skipped email sign-in — your data stays on this device only. Sign in if you want a cloud backup.
• Notifications did not fire — allow notifications for Ihsan and disable Focus modes that silence the app.
• Family Controls / blocker — Apple must approve Screen Time access. If setup fails, email us with a screenshot.